2007-2008 Volkswagen Basic Warranties

Volkswagen Basic Warranties include 4 years/80,000 km (whichever occurs first) New Vehicle Limited Warranty. Wear & tear items and adjustments excluded after initial 12 months/20,000 km (whichever occurs first). VW Powertrain 5 years/100,000 km (whichever occurs first) Powertrain Limited Warranty. VW Corrosion Perforation 1. 12-year, unlimited distance Limited Warranty Against Corrosion Perforation. 2. On all other Basic Volkswgen Warranties we have 4 years, unlimited distance 24-hour Roadside Assistance. See how Volkswagen Warranites compare to it's competitors. We got you covered!

VW Roadside Assistance

Volkswagen's 24-hour Roadside Assistance* comes free of charge with the Certified Pre-Loved VW limited warranty. And did we mention that it's good for 2 years with unlimited kilometres? On all other Basic Volkswgen Warranties we have 4 years, unlimited distance 24-hour Roadside Assistance.

You'll receive your Roadside Assistance kit within two to four weeks of the delivery of your Certified Pre-Loved VW vehicle. 24/7, you'll benefit from:

• Tows to the nearest licensed Volkswagen dealer
• Boosts
• Flat tire changes
• Unlocking your door (should you accidentally leave your keys inside--hey, it happens to the best of us)
• Gas delivery
• Emergency repairs

Toll-Free Roadside Assistance Number - 1 800 411-6688

What you will need when you call:

• Your vehicle's identification number
• Your vehicle's year, model, colour and license plate number
• The area code of where you're calling from
• The exact location of the vehicle (street address and nearest intersection)
• The type of service required and a brief description of the problem

Volkswagen Certified Pre-Loved Limited Warranties

• 2-year/40,000 km basic warranty (whichever comes first)
• Begins when the new vehicle limited warranty expires or upon the sales date of the Certified Pre-Loved VW vehicle (whichever occurs later)
• 2-year Roadside Assistance**
• No deductible on covered repairs, which are:
  • Motor
  • Steering
  • Front and rear axles
  • Manual transmission
  • Electrical power supply
  • Heating and air conditioning
  • ABS brakes
  • Electrical systems
  • Torque converter
  • Differential
  • Material or manufacturing defects (except when due to normal wear-and-tear, the appearance of the vehicle, tires or exhaust system)
• Includes the balance of the limited powertrain warranty, which is transferable along with any remaining limited warranty against perforation due to corrosion (balance of new vehicle warranty).
• $150 warranty transfer (no charge in Quebec and Nova Scotia). Transfer fees are subject to G.S.T. as well as applicable provincial taxes and are the buyer's responsibility. The transfer comes into effect when Volkswagen Canada (Pre-Loved VW Vehicles Warranty Department) receives the name, address and telephone number of the new owner, along with the vehicle's complete identification number.
• Repairs covered by the warranty can be done at any licensed VW Canada dealer.

Where to Get Guaranteed Service

Aside from the exceptions under "Emergency Repairs", all repairs covered by the limited warranty must be done by a Volkswagen dealer or at a licensed Volkswagen Canada service centre.

Emergency Repairs

In the event of an emergency when it is impossible or unreasonable to drive or tow the vehicle to the nearest licensed Volkswagen dealer, Volkswagen will pay a reasonable amount of all covered repairs that are performed by a service centre other than a licensed Volkswagen dealer. For any emergency repairs performed by a service centre other than Volkswagen, you must keep all receipts, repair orders and replaced parts. A written declaration of the circumstances that prevented you from taking your vehicle to a licensed Volkswagen dealer should be attached to the receipts and repair orders provided by the service provider, and submitted to Volkswagen to support your reimbursement claim. Mail this information to:

Certified Pre-Loved VW Vehicle Warranty
777 Bayly St. W.
Ajax, ON L1S 7G7

Your Responsibilities

Of course, a few things do fall on your shoulders

• Normal wear and tear
• Any alterations you make
• Accidental damages
• Regular maintenance services (like oil changes) as outlined in the maintenance calendar recommended for the make and year of the vehicle

What Isn't Covered***

The Certified Pre-Loved VW limited warranty does not cover:

• Appearance, glass parts or fabric trim
• Fees for parts and services incurred during regular maintenance
• Replacement of filters, oil, lubricants or fluids (unless their replacement is included in the guaranteed service of a covered component)
• Wheel alignment and balancing, brake and clutch adjustments, or any mechanical1 adjustment necessary due to normal wear and tear
• Parts for normal wear and tear2
• Tires (they may be covered separately by the tire manufacturer) and exhaust system
• Installation equipment for the EuroVan Winnebago or any other non-authentic VW part
• Cash allowance for a loan vehicle
• Vehicles sold for commercial use (taxi, courier, limousine, etc.)
• Damage due to a lack of maintenance, improper use or modifications
• Damage due to improper repairs, the installation of equipment, accidents or fire
• Damages caused by the environment
• Maintenance service costs
• Incidental or indirect damages including loss of value to the vehicle, lost profits or gains, and expenses incurred for replacement transportation or lodging

*Whichever comes first.
**Roadside Assistance in Canada is provided by Professional Dispatch Group.
***For more details, contact your dealer.
1 Adjustments include minor repairs that are not normally associated with parts replacement, like headlight adjustments.
2 Including, but not limited to, replacement of the clutch lining, plates, trim, brake pads and drums, timing belts, spark plugs, dust and pollen filter, clutch plate, ignition cable, distributor cap and rotor, points of ignition, automatic transmission oil filter, struts, shocks, strut bearings, batteries, exhaust systems, windshield wipers or blades, incandescent bulbs, fuses, worn seat covers, removable Cabrio top or any other worn upholstery or trim element due to normal wear and tear or deterioration; cleaning of cassette player heads and replacement of worn belts, hoses and scuff bands due to normal wear and tear.

Extended Volkswagen Warranties

Volkswagen Protection Plus Warranty offers various coverage options to help protect you aga inst the rising costs of mechanical repairs to your Volkswagen. In the event of a covered repair you may bring your vehicle back to Westminster Volkswagen for quality Volkswagen parts and experienced technician assistance. All Volkswagen Protection Plus Warranties also provide a rental car option to keep you running while your vehicle is being repaired. And the 24 Hour Roadside Assistance throughout Canada and the U.S. (excluding Hawaii), you are never far from a helping hand to get your vehicle back to any authorized Volkswagen dealer.

New Vehicles+
Term Options		Plan Options	Additional Benefits	Claim Free Reward
4 years/100,000 km*		5 Star / 4 Star	Yes	Not available
4 years/120,000 km*		5 Star / 4 Star	Yes	Not available
4 years/140,000 km*		5 Star / 4 Star	Yes	Not available
5 years/100,000 km*		5 Star / 4 Star	Yes	Not available
6 years/160,000 km*		5 Star / 4 Star	Yes	Yes
6 years/160,000 km*		5 Star / 4 Star	Yes	Yes
7 years/100,000 km*		5 Star / 4 Star	Yes	Yes
7 years/160,000 km*		5 Star / 4 Star	Yes	Yes
Certified Pre-Owned Vehicles+
1 year/20,000 km*	Certified Plus		Yes	Not Available
2 years/20,000 km*	Certified Plus		Yes	Not Available
3 years/40,000 km*	Certified Plus		Yes	Not Available
4 years/30,000 km*	Certified Plus		Yes	Not Available
Pre-Owned Vehicles+
1 year/20,000 km*	4 Star		Yes	Not Available
2 years/20,000 km*	4 Star		Yes	Not Available
2 years/40,000 km*	4 Star		Yes	Not Available
3 years/30,000 km*	4 Star		Yes	Not Available
3 years/30,000 km*	4 Star		Yes	Not Available
*Whichever occurs first + A new vehicle is any Volkswagen vehicle still within the full original manufacturer's warranty with a remaining term of at lease one month and 5,000 kilometres at time of VWPP purchase. A Certified Pre-Owned vehicle is any vehicle that has been registered with Volkswagen Canada as a CPO vehicle. A pre-owned vehicle is any Volkswagen model within 10 model years and with less than 160,000 kilometres at time of VWPP purchase. Phaeton models are excluded from VWPP purchase.